Archive for July, 2011

Why is anything to do with customs clearance so complicated?

July 28th, 2011

At Link+, we accept our position as the go to guys to get your goods across the border without delay. Our job, on a daily basis, addresses the details related to customs clearance and compliance that few people understand and are quite happy to have us look after.

If you are claiming duty free status on your shipment crossing the border, we can help you make sure that the goods actually comply with the rules of NAFTA.  It is important, as companies that import or export on a regular basis can expect to receive a random shipment audit every couple of years. This audit has a name. It’s called a CF28, Request for Information, from U.S. Customs.

We’re not offering advice today on how to respond to a CF28, but if you get one, we’re suggesting you don’t ignore it, as many do. Time and time again, we get this type of call at the 11th hour, “I have to submit this by Monday or I’ll need to pay thousands of dollars. HELP!”

We’re happy to come to the rescue for our clients and typically don’t charge extra for it. Our experience is that U.S. Customs is quite easy to deal with. The most recent example was an automotive parts supplier that ignored a CF28 Request for Information. Once we were notified we jumped into action and dealt directly with the customs officer responsible for the request. We talk their language and U.S. Customs appreciate dealing with people who fully understand their requirements. In just about every case, we have proved that the company is in compliance with NAFTA requirements and supplied the necessary documents in time to avoid any additional expense for our customers.

With the high rate of non-compliance, it is likely these random checks will increase. So remember, if you get a CF28 from U.S. Customs, deal with it. If not, it will cost you money. Need help with it? Call us, we’re happy to be of assistance!